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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kelly byrnes

October 2, 2025

5  out of  5
rating by kelly byrnes
"We have had SEVERAL insurance agencies over the years and Katie Caldwell from State Farm is by far the best agent we’ve ever had. She goes above and beyond to accommodate your every need. It’s almost as if your family. If you want to save a boatload of money then get a hold of her. You won’t be dissatisfied and you’ll certainly be glad you did! We sure are! Thank you Katie!"
We responded:
"Kelly that is one of the nicest reviews I have ever received! I have been in the insurance business for 10 years now, and I still want to make sure I take care of everyone! I really enjoyed getting to know you better, and can’t wait to zoom over to catch a sunset on the patio. :) "
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Justin Schafer

September 30, 2025

5  out of  5
rating by Justin Schafer
"A breeze to work with. Recommend to anyone."
We responded:
"Thanks Justin, we appreciate you kind remarks! And Congrats!!!! 💍"
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Donna Volk

September 6, 2025

5  out of  5
rating by Donna Volk
"This agent is awesome! She spent an hour trying to straighten out a snag on my insurance so that I could drive me for work. Otherwise I would have lost my job. This is an agent that truly cares. She goes the distance for you. Would highly recommend her."
We responded:
"Donna I am so glad we got everything worked out. We appreciate you! "
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Scott Wagner

September 4, 2025

5  out of  5
rating by Scott Wagner
"Leiana is AMAZING!! Always there for me when I need her. The service is TOP NOTCH!"
We responded:
"Scott, I couldn’t agree more, Leiana rocks!!!! Thanks for your continued business, we really appreciate your loyalty. "
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Raegan Koch

July 3, 2025

5  out of  5
rating by Raegan Koch
"Katie is really the best! She answered all of my questions and made sure that there was no questions left unanswered. I had to submit a claim and got back with me right away even out of office hours! Could not recommend her enough!"
We responded:
"Thanks Raegan! I am so happy your 1st claim went smoothly. 👏🏼"
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Jacob Davidson

March 21, 2025

5  out of  5
rating by Jacob Davidson
"Great pricing great service"
We responded:
"We appreciate the great review! Thanks Jacob! "
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Jeff Delfrate

January 8, 2025

5  out of  5
rating by Jeff Delfrate
"Katie was great! I switched from progressive, whom I've been with for 7 years+. She saved me over $700 on my homeowners and $600+ yearly on auto. Give her a try and pretty sure you'll not be disappointed? Thank you again Katie! And those Petoskeys are on their way."
We responded:
"We are so glad you gave us a call! It was great getting to know you. It worked out perfectly, not only did we save you money, we were able to increase your coverage as well! 😊See ya soon. "
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Jessica Korpal

September 12, 2024

5  out of  5
rating by Jessica Korpal
"After years of being at two different agencies for separate coverages we finally got everything under one place. Katie was so understanding, friendly & really helped us decide what was best for our needs. She and her team are hands down the best. I promise they will even save you money!"
We responded:
"Thanks Jess! We think you are the best! 😁"
Profile photo of Kelly Hair

Kelly Hair

April 5, 2024

5  out of  5
rating by Kelly Hair
"Called office and left a voicemail. I was unaware the office was closed but I still got a response back. Above and beyond service!"
We responded:
"Thank you Kelly! Glad we could help. :) "
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Amy Rosebush

October 5, 2023

5  out of  5
rating by Amy Rosebush
"Great rates for home and auto, and so easy to switch from one company to another."
We responded:
"Thanks Amy! I’m so happy we saved you so much! :-)"
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Dawn Parent

June 12, 2023

5  out of  5
rating by Dawn Parent
"Great experience from start to finish."
We responded:
"It was a pleasure! Thanks for your business. "
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Fred lea

June 1, 2023

5  out of  5
rating by Fred lea
"Very helpful got me taken care asap couldn’t be happier with the services"
We responded:
"Thanks so much Fred!!! "
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Abram Ritz

June 1, 2023

5  out of  5
rating by Abram Ritz
"They do a great job in a timely manner!!"
We responded:
"Thanks Abram! "
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velia chacon

May 30, 2023

5  out of  5
rating by velia chacon
"Katie was very helpful and made the process easy for me to bundle my auto and homeowners insurance in a few easy steps!"
We responded:
"It was my pleasure! So glad to have you with our agency. 😀"
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Jenny Decker

May 22, 2023

5  out of  5
rating by Jenny Decker
"Katie was very helpful and friendly! My calls were returned promptly!"
We responded:
"Thanks Jenny! So glad you made the switch. ☀️"
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Kevin Bremer

May 18, 2023

5  out of  5
rating by Kevin Bremer
"Katie has always been more than helpful she was recommended by a friend and it was the best movie ever made. But she found me so many discounts and has saved me so much money on a fixed income that’s very important to me. Highly recommend Katie and her services!"
We responded:
"Thanks Kevin! You are the best. 😎"
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Thomas Newvine

April 3, 2023

5  out of  5
rating by Thomas Newvine
"Katie Caldwell and her staff are very helpful, customer friendly and very professional. They gave me the best insurance quotes that beat out the other insurance companies by miles. I would not go to any other insurance company for my insurance needs."
We responded:
"Thank you so much! Glad we can help. 😊"
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Victor Garza

September 27, 2022

5  out of  5
rating by Victor Garza
"We have our house, car and camper insured through Katie. She is always willing to answer any questions. Super kind and friendly !"
We responded:
"Thank you! "
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Sharquita Cunningham

July 2, 2022

5  out of  5
rating by Sharquita Cunningham
"Very helpful, I love working with them."
We responded:
"Thanks! We love to help! :)"
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Sales @feeny.com

February 18, 2022

5  out of  5
rating by Sales @feeny.com
"Katie, always has a smile and treats me GREAT... Great Place to do business with.. Tom H Feeny Chrysler"
We responded:
"Thanks!"
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A Ven

January 13, 2022

5  out of  5
rating by A Ven
"Excellent service and very friendly and knowledgeable office staff! Good job!"
We responded:
"Thank you so much!"
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Stacey Yauch

June 16, 2021

4  out of  5
rating by Stacey Yauch
"They treated me well and stayed in touch with me to let me knownthe status of my claim"
We responded:
"So glad you were treated well. However I don’t believe it was my agency that guided you through your claim. Best wishes!"
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Zach Bunnell

December 28, 2020

5  out of  5
rating by Zach Bunnell
"Great insurance and the staff is super helpful!"
We responded:
"Thank you!"
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ChynnaAnn09

December 21, 2020

5  out of  5
rating by ChynnaAnn09
"Very pleased with how helpful and profession they were. All your questions will be answered!"
We responded:
"Thank you!"
Profile photo of Dana Gillard

Dana Gillard

December 16, 2020

5  out of  5
rating by Dana Gillard
"Great insurance! Staff is always helpful and friendly"
We responded:
"Thank you!"